General Consent an Confidentiality header


You have the right to confidentiality

Although there are exceptions, generally no one will have access to information about you without your informed consent or a court order. Exceptions to confidentiality include: We are required by law to report to the proper authorities all cases of (a) suspected child abuse and neglect, and (b) threats of harm directed toward oneself or someone else if the client is not complying with treatment or if the threat is beyond what can be dealt with in the therapeutic setting.

Risk of Treatment

While it would be ideal that every client experience beneficial change in reality some people experience no improvement in their situation - and few may even think things are worse after treatment. When you begin treatment you have agreed to take this sort of risk.

Personal Conduct

Everyone is expected to conduct themselves in a responsible manner. A session should not be held when anyone is under the influence of a non-prescription drug, including alcohol. Violence (physical or verbal) is never acceptable. Either behaviour may result in discontinuing a session or, if necessary, call the proper authorities. Racism, sexism, or other forms of discrimination are not permitted.

Process for addressing concerns

If you have any questions or complaints about any aspect of treatment you are encouraged to discuss them with your therapist. If this does not resolve the concern or does not seem appropriate, and the complaint is one of an ethical nature, you may contact the BCACC, CCPA, BCSW ethics committee, who will assist in the resolution of that complaint.